Welcome to Wallbox Support

Once your charger is installed, you can start charging your electric vehicle immediately. But to use your charger’s smart features and use it to its full potential, you must pair it with the myWallbox app. To pair your charger with our app and set it up, follow the few steps below:

1. Download and install the myWallbox app on your smartphone,
2. Create a myWallbox account,
3. Add your charger to your myWallbox account,
4. Connect to your charger via Bluetooth,
5. Connect your charger to your Wi-Fi (for remote control),
6. Adjust your charger’s power.

Now that you have set up your charger, you can access all its features: Create scheduled charging sessions, Start/Pause an ongoing charging session, Manage your charger’s Auto-lock and Consult your charging sessions data.